All of the earring posts are made with commercially pure titanium, medical grade titanium, or pure niobium. Titanium and niobium are inert metals that are compatible with the body so people with metal allergies can wear our earrings comfortably.
I highly recommend starting with the starter earrings/healing earrings if you have very sensitive ears, an active allergic reaction or your piercings are not fully healed. You may need to wear them for a few weeks or months before you can start wearing other earrings.
We offer the following domestic shipping methods:
Free - Orders Over $25 - Standard 5-7 Business Days
$4.99 - Orders Under $25 - Standard 5-7 Business Days
International shipping is calculated at checkout. Orders will ship within 3-5 business days.
For instances when the tracking information says that the item is delivered but it was not delivered:
1) Contact your local USPS
2) Contact us at firstname.lastname@example.org. We will submit a USPS search request. It typically takes 48-72 hours for an initial response
3) If the package has still not arrived and USPS cannot offer any more information we will re-send the package
We accept returns of items in their original condition within 14 days of the delivery date. Customers are responsible for return shipping fees.
Items must be sent back within 14 days of the return submission. If items have not been mailed back in that time period, the return will be voided.
In most cases, refunds will be processed within 7 business days of receiving the returned items.
Any purchases made between Nov 1 and Dec 25 can be returned until Jan 15.
Please initiate your return here: Returns
We offer a 90 day manufacturing warranty on all of our items. If your purchase is damaged during shipping or breaks within 90 days due to a manufacturing problem we will replace it no questions asked.
Contact us at email@example.com for a replacement.
Our warranty does not cover lost items. If you lose a single earring we may be able to replace it at a reduced rate. Please contact us at firstname.lastname@example.org for more information.
Please reach out to us with any questions at email@example.com