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FAQ

ABOUT THE PRODUCT

All of the earring posts are made with commercially pure titanium, medical grade titanium, or pure niobium. Titanium and niobium are inert metals that are compatible with the body so people with metal allergies can wear our earrings comfortably. 

I highly recommend starting with the starter earrings/healing earrings if you have very sensitive ears, an active allergic reaction or your piercings are not fully healed. You may need to wear them for a few weeks or months before you can start wearing other earrings. 

SHIPPING

We offer the following domestic shipping methods:

Free - Orders Over $25 - Standard 3-5 Business Days

$3 - Orders Under $25 - Standard 3-5 Business Days

$10 - 2 Business Days

International shipping is calculated at checkout

RETURNS

We accept returns of items in their original condition within 14 days of the delivery date. Customers are responsible for return shipping fees. Any purchases made between Nov 1 and Dec 25 can be returned until Jan 15.  

Please email info@tinilux.com to let us know you are returning an item and send the returns to: 

Tini Lux

PO Box 1103

Maplewood, NJ 07040

EXCHANGES

We do not offer exchanges at this time.

PAYMENT METHODS

We accept all major credit cards, Amazon Pay, and PayPal.

QUESTIONS?

Please reach out to us with any questions at info@tinilux.com