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FAQ

ABOUT THE PRODUCT

All of the earring posts are made with commercially pure titanium, medical grade titanium, or pure niobium. Titanium and niobium are inert metals that are compatible with the body so people with metal allergies can wear our earrings comfortably. 

I highly recommend starting with the starter earrings/healing earrings if you have very sensitive ears, an active allergic reaction or your piercings are not fully healed. You may need to wear them for a few weeks or months before you can start wearing other earrings. 

SHIPPING

We offer the following domestic shipping methods:

Free - Standard 3-5 Business Days

$10 - 2 Business Days

$20 - Overnight

RETURNS

We accept returns of items in their original condition within 14 days of the initial order date. Customers are responsible for return shipping fees. 

Please send returns to: 

Tini Lux

PO Box 1103

Maplewood, NJ 07040

EXCHANGES

We do not offer exchanges at this time.

PAYMENT METHODS

We accept all major credit cards and PayPal.