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ABOUT THE PRODUCT

All of the earring posts are made with commercially pure titanium, medical grade titanium, or pure niobium. Titanium and niobium are inert metals that are compatible with the body so people with metal allergies can wear our earrings comfortably. 

I highly recommend starting with the starter earrings/healing earrings if you have very sensitive ears, an active allergic reaction or your piercings are not fully healed. You may need to wear them for a few weeks or months before you can start wearing other earrings. 

WHERE TO START

We always recommend starting with a pair of studs because they can be worn 24/7 while your piercings re-adjust to wearing earrings.

Sometimes irritation can occur within the first day or two of putting a new earring in because of trauma from inserting the earring rather than from an allergic reaction.

For this reason, we tell our customers to start with a pair of pure titanium studs, and wear them day and night for at least a week so that your piercings can heal.

Once your piercings have fully healed you can move on to some more fun styles!

SHIPPING

We offer the following domestic shipping methods:

Free - Orders Over $25 - Standard 5-7 Business Days

$4.99 - Orders Under $25 - Standard 5-7 Business Days

$14.99 - 3 Business Days. Orders placed after 5 pm EST will be shipped on the following business day. If an order is placed after 5 pm EST on Friday it will be shipped on Monday

International shipping is calculated at checkout. Orders will ship within 3-5 business days.

RETURNS

We accept returns of items in their original condition within 14 days of the delivery date. Customers are responsible for return shipping fees. Any purchases made between Nov 1 and Dec 25 can be returned until Jan 15.  

Please initiate your return here: Returns 

EXCHANGES

We do not offer exchanges at this time.

Warranty

We offer a 90 day manufacturing warranty on all of our items. If your purchase is damaged during shipping or breaks within 90 days due to a manufacturing problem we will replace it no questions asked. Contact us at info@tinilux.com for a replacement.

PAYMENT METHODS

We accept all major credit cards, Amazon Pay, and PayPal.

QUESTIONS?

Please reach out to us with any questions at info@tinilux.com

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